Shipping policy
Thank you for shopping with Veloro Living. We aim to deliver your order as quickly and safely as possible.
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or UK public holidays will be processed on the next working day.
Shipping Rates & Delivery Times
- United Kingdom (Standard): 3–5 business days
- United Kingdom (Express): 1–2 business days
- Europe: 5–10 business days
- Rest of World: 7–14 business days
Shipping costs are calculated at checkout based on your location and chosen delivery method.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Customs & Import Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer. Veloro Living is not liable for any delays caused by customs processing.
Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us at veloroliving@gmail.com and we will do our best to resolve the issue promptly.
Contact For any shipping enquiries, please reach out to us at veloroliving@gmail.com.